Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Namaste! Welcome to the Sun Moon & Earth. We are a family owned and operated metaphysics shop that specializes in quality gems, crystals and minerals.

Shipping

Our primary method of shipping will be USPS Priority Mail. We usually ship on Monday's and Thursday's. We will send a tracking number when shipped if available.

If you are having an item shipped internationally please know we have no control over the shipping time. We have found it can take 4-6 weeks to arrive at the final destination. We also do not have atracking number for international orders. Once it leaves the US we cannot track it until it is delivered.


If a package is returned to us due to an incorrect address we will gladly Re-ship it to you but you will need to pay the shipping to have it Re-shipped.

Refunds

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

All refunds are handled on a case by case basis. Cancellations within 24 hrs. or prior to product being shipped will be at 100%. Once product is shipped, shipping costs are the obligation of the buyer. There will be no refunds 7 days after delivery unless an agreement is reached. All refunds will be processed after product has been returned to the shop.

Legal imprint